Shipping Policy

Moto Galaxy Pvt Ltd is committed to providing reliable and timely delivery services:

Order Processing: Orders are processed within 2 business days.

Delivery Time: Products are typically delivered within 3-7 business days, depending on the destination.

Shipping Areas: We deliver across India.

Shipping Partners: Trusted logistics providers ensure your orders arrive safely and on time.

• Shipping Fees: Shipping costs depend on the product weight and delivery location. Final charges will be displayed at checkout.

• Free Shipping: Available for orders above ₹300 in select regions.

• Order Tracking: Once your order is shipped, you’ll receive tracking details via email or SMS to monitor your shipment’s progress.

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

• Missed Deliveries: Our delivery partner will attempt redelivery up to three times. After that, the order may be returned to us.

• Damaged or Missing Items: Contact us within 48 hours of delivery to report any issues.

• Customer Support: For queries, reach us at:

  • Email: motogalaxy.direct@gmail.com

  • Phone: +91 8610250313

  • Address: 9B, Duraisamy Street, Visalakshi Nagar, Jyothi Nagar, Ekkatuthangal, Chennai, Tamil Nadu 600032